PRIVACY POLICY

AgentMotif registered as AgentMotif (“us” or “we”) respects your privacy and recognizes the importance of your personally identifiable information. We are committed to protecting your information through our compliance with this Privacy Policy. We recommend that you carefully review this privacy and cookies policy. If any changes in our policy are material and/or retrospective in effect, we may provide additional notice as appropriate under the circumstances. Our use and disclosure of particular information will be governed by the Privacy Policy in effect at the time we gather that information.

This privacy policy should be viewed in conjunction with the AgentMotif’s Terms of Service.

It is important that you read this privacy policy together with any other Privacy Notice or Terms of Service we may provide on specific occasions.

By accessing and using our website or any of our services, you represent and warrant that you have read and understood, and that you agree to be bound by, this privacy policy and consent to the storage, processing, and transfer of your personally identifiable information.

For the purpose of the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) GDPR (the “Data Protection Legislation”), the data controller is AgentMotif whose registered office address is: 18299 Mount Baldy Circle, Fountain Valley, CA 92708 USA.

Personal data you provide to us
Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

Personal data we collect through your use of our Website
We collect limited personal data from you through your use of our services or website. The only personal data we actively collect from you beyond that which you have provided through use of any of our services are your IP address, browser software, operating system and the time and date of your visit.

Our site uses third party analytics to help us understand about our site visitors. This third party analytics tool does not reveal your name or other identifying information. We do not combine the information collected through use of these analytics with personally identifiable information. The information received from third party analytics is used only to improve our services and the type of information displayed to visitors.

Our website includes features such as live chat and other social media features, such as the ‘Facebook Like button’ and widgets, such as the ‘Share This button’. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. You should be aware that any personally identifiable information you choose to submit via those media can be read, collected, and used by other participants and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit when you engage in such activities.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Remarketing and behavioral targeting, Analytics, User database management, Managing contacts and sending messages, Advertising, Tag Management, Displaying content from external platforms, SPAM protection, Hosting and backend infrastructure, Traffic optimization and distribution, Heat mapping and session recording, Managing support and contact requests, Handling payments and Registration and authentication.

Payment
We use a third party payment gateway to process payments. We do not collect, handle, or have access to any payment / credit card information at any time.

Third Party Services
We may hire third parties to provide services on our behalf. Those parties will be permitted to obtain only the personal information they need to deliver the service. We will take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information however AgentMotif cannot assume responsibility or liability with regards to any third party that may fail to abide by this Privacy Policy.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Security of your Personally Identifiable Information
In accordance with the applicable laws and regulations, we have taken adequate technical and organizational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls.

We take the security of your personally identifiable data seriously. To protect your personally identifiable data that you have provided us against accidental or unlawful destruction, loss or alteration we have implemented technical and organizational security measures to prevent any such accidental destruction or loss, unauthorized disclosure or access.

Data Security Breach
We have appropriate security controls and processes in place to prevent any possible security breach, however in case of any Data Breach we have an established Incident Response Team that will act immediately and execute a Remediation Plan in response to any unauthorized access to our information systems. If any data security breach occurs and it may impact your Personal Information, you will be notified as soon as possible once the breach has been determined.

What are your Rights?
You may request to review, change or remove your personal data at any time by writing to us at 18299 Mount Baldy Circle, Fountain Valley, CA 92708 USA or by emailing us at sales@print5k.com

You have the Right (i) to be informed about the personally identifiable data that we process; (ii) You have Right to access your personally identifiable data and have the right to confirm the accuracy of the data; (iii) You have Right to modification/rectification of Inaccurate or incomplete data (iv) You have Right to data portability on request/consent to transfer the personally identifiable data over to another processor; (v) You have Right to erase (right to be forgotten), You can at any time request us to delete/forget your Personally identifiable data. Please note, however, that we can delete your personally identifiable data only if there is no statutory obligation or prevailing right of us to retain it. If you request us delete your personally identifiable data, you will not be able to continue to use any of our service that requires use of your personally identifiable data; (vii) You have the Right to object the processing of your personally identifiable data outside the ambit of your consent.

Cookies and Similar Technologies
We may use cookies (session and / or persistent cookies) and other similar technologies in our website. A cookie is a small text file that is delivered with pages from the website and which is stored by your browser. Cookies have various functions, for example a cookie can store your language preferences or password. Cookies do not usually contain any information that could personally identify you.

Additional Information and Contacts
Children Under the Age of majority (below 18 years).
Our services are directed to the general public. We do not knowingly collect information from children under 18 years of age or have any reasonable grounds for believing that children under the age of 18 are accessing our Website or using our services. If we learn that we have inadvertently collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 18, or if you are a resident outside India under the age of 18 and you wish to remove publicly available content, please contact us at sales@print5k.com or by writing to us at 18299 Mount Baldy Circle, Fountain Valley, CA 92708 USA or by emailing us at sales@print5k.com.

Retention Period
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. In any case we will not retain your personal information beyond the retention period as outlined in the AgentMotif data retention policy unless otherwise specified by our clients.

If required by law, as is the case to comply with the Children’s Online Privacy Protection, we will nullify such personal information by erasing it from our database.

If you have questions about the use of your personally identifiable data, please contact us at:

18299 Mount Baldy Circle, Fountain Valley, CA 92708 USA or by emailing us at sales@print5k.com.
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